Previous incidents
Booking.com - delay in processing reservations
Resolved Aug 28 at 02:34pm CEST
Booking.com has resolved the incident on their side.
2 previous updates
Direct Premium Guest Vetting Unresponsive
Resolved Aug 18 at 06:46pm CEST
This incident has been resolved. Guest Vetting requests are now working for Direct Premium reservations. Guests can now go through the verification process via their Guest Portal.
2 previous updates
Slow loading times on the Hospitable website
Resolved Aug 17 at 08:12am CEST
We have fully restored loading times back to normal levels.
3 previous updates
Send button missing from guest conversation in Inbox
Resolved Aug 14 at 07:02pm CEST
This incident has been resolved.
1 previous update
Direct MPS widget and Booking Widget are non functional temporarily
Resolved Aug 08 at 06:52pm CEST
This incident has been resolved.
2 previous updates
Issue processing Airbnb webhooks, impacting messages and smart locks
Resolved Jul 28 at 04:44pm CEST
This incident has been resolved by introducing a countermeasure on our end.
Shortly afterward, Airbnb confirmed that the issue was due to a bug, which has now been successfully fixed on their end.
2 previous updates
Some Airbnb messages not importing to Hospitable
Resolved Jul 27 at 05:43pm CEST
This incident has been resolved.
4 previous updates
Direct Properties are showing as "Unnamed Property"
Resolved Jul 21 at 07:20pm CEST
This incident has been resolved.
3 previous updates
Delayed webhooks from Airbnb
Resolved Jul 17 at 12:36am CEST
We are now receiving webhooks as expected, and the incident is now resolved. Please refer to the Airbnb status page for any further updates.
https://airbnbapi.statuspage.io/incidents/gyrsq7qy38z1
4 previous updates
Delays in messaging and data synchronization
Resolved Jul 16 at 03:31pm CEST
This incident has been resolved.
2 previous updates
Unable to send messages to Airbnb
Resolved Jul 15 at 02:27am CEST
We identified a brief issue with the API, which has now been resolved. Messages are being sent successfully again. Please retry any messages that previously failed.
Intermittent Errors when loading Hospitable.com
Resolved Jul 10 at 08:30pm CEST
This incident has been resolved.
4 previous updates
Restrictions on the multi-calendar page
Resolved Jul 09 at 07:26pm CEST
This incident has been resolved.
2 previous updates
Pricing sync delays
Resolved Jun 22 at 11:41pm CEST
Prices are syncing as expected to all OTAs
3 previous updates
Direct Premium reservations not updating
Resolved Jun 20 at 06:30pm CEST
This incident has been resolved.
2 previous updates
Hospitable Dynamic Pricing functionality limited
Resolved Jun 06 at 01:23pm CEST
This incident has been resolved.
5 previous updates
Calendar Error: Unable to access calendar, dates are greyed out or unavailable.
Resolved Jun 02 at 10:07pm CEST
This incident has been resolved.
2 previous updates