Direct Premium reservations not updating
Resolved
Jun 20, 2025 at 04:30pm UTC
This incident has been resolved.
Affected services
Updated
Jun 20, 2025 at 04:17pm UTC
The active incident has been resolved. The team is now monitoring the fix and resolving impacted reservations.
Affected services
Created
Jun 20, 2025 at 03:56pm UTC
We're seeing reports of Direct Premium reservations not showing as updated after a reservation is created or updated. This includes events like completed guest verification, payments and alterations. Our team has identified the issue and a fix is being deployed momentarily. After the fix is deployed, impacted reservations will be updated.
Affected services