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Downtime

Direct Premium reservations not updating

Jun 20, 2025 at 03:56pm UTC
Affected services
Inbox
Calendar
Reservations Sync

Resolved
Jun 20, 2025 at 04:30pm UTC

This incident has been resolved.

Updated
Jun 20, 2025 at 04:17pm UTC

The active incident has been resolved. The team is now monitoring the fix and resolving impacted reservations.

Created
Jun 20, 2025 at 03:56pm UTC

We're seeing reports of Direct Premium reservations not showing as updated after a reservation is created or updated. This includes events like completed guest verification, payments and alterations. Our team has identified the issue and a fix is being deployed momentarily. After the fix is deployed, impacted reservations will be updated.