Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.95 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.9 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Booking.com API
Operational
90 days ago
100.0 % uptime
Today
Airbnb.com API
Operational
90 days ago
99.99 % uptime
Today
Vrbo API
Operational
90 days ago
100.0 % uptime
Today
Products & Features Operational
90 days ago
99.91 % uptime
Today
Inbox Operational
90 days ago
99.97 % uptime
Today
Calendar Operational
90 days ago
99.56 % uptime
Today
Guest experience
Operational
90 days ago
99.97 % uptime
Today
Operations
Operational
90 days ago
99.97 % uptime
Today
Reservations Sync
Operational
90 days ago
99.97 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks
Operational
Emails
Operational
Payment processing (Subscriptions)
Operational
Billing & Invoicing (Subscriptions)
Operational
Smartlocks Operational
90 days ago
99.97 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io)
Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Resolved - Our web application and services' performance and load times are back to normal.
Sep 15, 05:39 UTC
Monitoring - We are seeing things return to normal and performance increase again, we will continue to monitor as services come back up.
Sep 14, 15:16 UTC
Investigating - We are seeing a recurrence of a previous networking issue with a third-party infrastructure provider that is causing degraded performance for our application. The issue is currently being actively investigated.
Sep 14, 14:45 UTC
Sep 14, 2023
Resolved - The backlog has been cleared and we are seeing no issues with the generation and sending of Airbnb scheduled messages at this time.
Sep 14, 03:49 UTC
Monitoring - Due to the earlier networking issue a delay, and backlog, of scheduled messages occurred - for Airbnb in particular. We have now increased our capacity to process the backlog and we are working through it quickly.
Sep 14, 03:34 UTC
Investigating - We are aware that some hosts are not seeing scheduled messages in the activity panel in conversations. Our engineers are currently investigating the issue.
Sep 14, 01:44 UTC
Resolved - Our service provider has implemented a solution and we are now experiencing normal performance levels.
Sep 14, 01:09 UTC
Update - Our application's performance has improved, but it is not yet back to normal. Our infrastructure provider is still working on a fix.
Sep 13, 22:06 UTC
Identified - Our engineers have identified a networking issue with a third-party infrastructure provider that is causing degraded performance for our application. The issue is currently being actively investigated.
Sep 13, 20:27 UTC
Investigating - We have observed that our application is currently running slower than usual. Our engineers are actively investigating the issue.
Sep 13, 20:23 UTC
Sep 13, 2023
Sep 12, 2023
Resolved - Our authentication service suffered an extended outage. This resulted in API credentials not showing within Hospitable and an inability to authenticate with our Public API, this included third party applications that utilise our Public API.

The service has now recovered and all operations have resumed.

Sep 12, 02:30 UTC