Hospitable.com Status

All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Uptime over the past 90 days. View historical uptime.

Our Websites Operational

90 days ago

99.98 % uptime

Today

Landing page (hospitable.com) Operational

90 days ago

100.0 % uptime

Today

Web application (my.hospitable.com) Operational

90 days ago

99.96 % uptime

Today

Channels Operational

90 days ago

99.64 % uptime

Today

Booking.com API Operational

90 days ago

100.0 % uptime

Today

Airbnb.com API Operational

90 days ago

100.0 % uptime

Today

Vrbo API Operational

90 days ago

98.92 % uptime

Today

Products & Features Operational

90 days ago

100.0 % uptime

Today

Inbox Operational

90 days ago

100.0 % uptime

Today

Calendar Operational

90 days ago

100.0 % uptime

Today

Guest experience Operational

90 days ago

100.0 % uptime

Today

Operations Operational

90 days ago

100.0 % uptime

Today

Reservations Sync Operational

90 days ago

100.0 % uptime

Today

(Legacy) Metrics Operational

90 days ago

100.0 % uptime

Today

Webhooks Operational

Emails Operational

Payment processing (Subscriptions) Operational

Billing & Invoicing (Subscriptions) Operational

Schlage Smartlocks Operational

90 days ago

100.0 % uptime

Today

Supporting our customers Operational

Live chat & email support, product tours and support documentation (on help.smartbnb.io) Operational

Datacenter Operational

Cloudflare DNS Updates Operational

Cloudflare DNS Root Servers Operational

Sync Operational

Pricing Sync & Availability Sync Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Airbnb • HTTP errors

Fetching

Guest experience • Event messages

Guest experience • Scheduled messages

Operations • Notifications

Web application uptime (my.smartbnb.io)

Fetching

Web application (my.smartbnb.io) response time

Fetching

Past Incidents

Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

Airbnb API incident

Resolved - Airbnb experienced an incident on their API between 05:20 and 06:53 UTC, with 500 errors for multiple API endpoints, including reservations, listings, threads, etc. The incident has been resolved on Airbnb's end. If you experience any issues with your Airbnb data, please contact our support team at support@hospitable.com.

More information on the Airbnb incident: https://airbnbapi.statuspage.io/incidents/66sdpg5yjbcm
Feb 4, 04:00 UTC

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Elevated API Errors

Resolved - This issue has now been resolved.
Jan 27, 18:27 UTC

Identified - We have identified the issue. These errors are being caused by a third-party authentication mechanism not working as expected. We are currently working on a solution.
Jan 27, 17:29 UTC

Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue. This could results in some messages not sending & trouble connecting accounts.
Jan 27, 16:41 UTC

Elevated Airbnb API Errors

Resolved - Over the past two hours we have been seeing an elevated number of errors within our Airbnb API connection, affecting all interactions with Airbnb.

This has now been resolved and we are seeing successful Airbnb API interactions again.
Jan 27, 11:15 UTC

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

About This Site

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