Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
100.0 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.79 % uptime
Today
Booking.com API ? Operational
90 days ago
100.0 % uptime
Today
Airbnb.com API ? Operational
90 days ago
99.97 % uptime
Today
Vrbo API ? Operational
90 days ago
99.41 % uptime
Today
Products & Features Operational
90 days ago
99.97 % uptime
Today
Inbox Operational
90 days ago
99.97 % uptime
Today
Calendar Operational
90 days ago
99.99 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
100.0 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.81 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - The incident has been resolved. All affected reservations during the window have had their codes provisioned.
Feb 6, 14:27 UTC
Monitoring - A fix has been deployed by Seam, we are continuing to monitor the service.
Feb 6, 13:59 UTC
Identified - We are currently seeing an incident with Seam that is handing our smartlock and thermostat integrations. At this point in time we cannot communicate with the Seam API. We are in direct communication with the Seam team to get it resolved.

All new reservations and updates on reservations are impacted. Existing reservations will have the smartlock codes and thermostat configuration configured as expected.

Feb 6, 12:46 UTC
Feb 5, 2025
Resolved - Between 15:11 UTC and 20:10 UTC no scheduled messages were actually sent out to VRBO guests. We are working on recovering and sending out those messages as quickly as possible.
Feb 5, 15:00 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Resolved - This incident has been resolved.
Jan 28, 18:58 UTC
Identified - Airbnb is currently facing an issue that is impacting authentication, which may affect your ability to connect to Airbnb accounts.
Jan 27, 18:49 UTC
Resolved - This incident has been resolved.
Jan 28, 13:50 UTC
Monitoring - We are no longer seeing an increase in channel disconnects, and 2FA requests coming from VRBO. We are monitoring this the next few hours.
Jan 28, 08:25 UTC
Investigating - We're currently experiencing an increased volume of channel disconnections, and 2FA requests, coming from Vrbo. Our engineering team are aware and are monitoring the issue.

The majority of customers no longer have issues after reconnecting the impacted account.

Jan 27, 23:33 UTC
Jan 27, 2025
Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.