Welcome to Hospitable.com status page!

All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.99 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Booking.com API ? Operational
90 days ago
99.98 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
100.0 % uptime
Today
Agoda API Operational
90 days ago
100.0 % uptime
Today
Products & Features Operational
90 days ago
99.96 % uptime
Today
Inbox Operational
90 days ago
99.97 % uptime
Today
Calendar Operational
90 days ago
99.92 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
99.98 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.84 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Resolved - Between 10:30 and 12:30 UTC time on the 30th of June there were delays in processing webhooks from Airbnb.
This caused some delays in guest messages showing up on Hospitable, and possibly other delays.
This has been resolved.

Jun 30, 08:30 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Resolved - Prices are syncing as expected to all OTAs
Jun 22, 21:41 UTC
Update - We are still seeing some delays in syncing prices to VRBO but all other OTAs should be syncing as expected.
Jun 22, 11:02 UTC
Update - We are continuing to work on a fix for the issue.
Jun 22, 03:54 UTC
Identified - We are currently experiencing delays in syncing calendar prices between different platforms. Our team has identified the issue and is working on resolving it.
Jun 21, 21:08 UTC
Jun 21, 2025
Jun 20, 2025
Resolved - This incident has been resolved.
Jun 20, 16:30 UTC
Monitoring - The active incident has been resolved. The team is now monitoring the fix and resolving impacted reservations.
Jun 20, 16:17 UTC
Identified - We're seeing reports of Direct Premium reservations not showing as updated after a reservation is created or updated. This includes events like completed guest verification, payments and alterations. Our team has identified the issue and a fix is being deployed momentarily. After the fix is deployed, impacted reservations will be updated.
Jun 20, 13:45 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.