Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.98 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
99.99 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.96 % uptime
Today
Channels Operational
90 days ago
99.39 % uptime
Today
Booking.com API ? Operational
90 days ago
99.81 % uptime
Today
Airbnb.com API ? Operational
90 days ago
99.95 % uptime
Today
Vrbo API ? Operational
90 days ago
98.4 % uptime
Today
Products & Features Operational
90 days ago
99.98 % uptime
Today
Inbox Operational
90 days ago
99.96 % uptime
Today
Calendar Operational
90 days ago
99.96 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
100.0 % uptime
Today
(Legacy) Metrics Operational
90 days ago
99.96 % uptime
Today
Webhooks ? Operational
Emails ? Operational
SMS ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Outbound calls Operational
Zoom Meetings Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Airbnb • HTTP errors ?
Fetching
Guest experience • Event messages
Guest experience • Scheduled messages
Operations • Notifications
Web application uptime (my.smartbnb.io)
Fetching
Web application (my.smartbnb.io) response time
Fetching
Past Incidents
Sep 25, 2021

No incidents reported today.

Sep 24, 2021
Resolved - Booking.com notified us they were experiencing an outage on their Reservations API between 14:12 UTC and 14:54 UTC. All services are now back up and reservations should now be communicated normally.
Sep 24, 12:00 UTC
Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 00:00 UTC
Update - We are continuing to monitor for any further issues.
Sep 20, 23:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 23:32 UTC
Identified - We have identified an incident with a third-party email provider, starting at 17:15 with messages being abnormally delayed. We are now investigating an issue with this third-party sending some of the delayed messages being sent several times.

This incident does not affect in any way messages that are being sent by our application to guests or to teammates.
Sep 20, 22:01 UTC
Sep 20, 2021
Resolved - We are now able to process pricing updates from our calendar API in real-time. Users of third-party integrations like PriceLabs are welcome to trigger an update manually by "Syncing Now" (https://help.pricelabs.co/portal/en/kb/articles/how-often-are-my-rates-sycned-to-my-pms-and-how-does-sync-now-work) to immediately push their updated rates.
Sep 20, 16:11 UTC
Update - We are continuing to work on a fix for this issue.
Sep 20, 08:04 UTC
Identified - Our development team identified an issue with processing data we receive via our Calendar API and they are working on a fix.

It affects integration with PriceLabs, as we're currently not able to push data we receive to booking platforms.

All the information about prices and minimum stay we received from PriceLabs will be processed as soon as we have a fix ready.
Sep 20, 08:04 UTC
Resolved - This incident has been resolved.
Sep 20, 06:07 UTC
Investigating - Vrbo is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Vrbo is under maintenance or is experiencing technical difficulties. Since Vrbo is partially unavailable during this time, this may affect our operations until Vrbo is back to normal.
Sep 20, 05:26 UTC
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.