Resolved -
This incident was resolved at 10:35 UTC
Mar 11, 10:47 UTC
Investigating -
Vrbo is currently experiencing an elevated rate of API errors. We are monitoring the situation.
This is usually the case whenever Vrbo is under maintenance or is experiencing technical difficulties. Since Vrbo is partially unavailable during this time, this may affect our operations until Vrbo is back to normal.
This particular incident started at 9:58 UTC
Mar 11, 10:11 UTC
Completed -
We’ve decided to hold off on this maintenance for now. Our engineering team has been thoroughly testing our new infrastructure, and we want to take a little more time to ensure everything is just right for our customers. We’ll reschedule once we’re fully confident it’s ready. Thanks for your patience!
Mar 7, 22:52 UTC
Scheduled -
⚠️ Impact:
Our application (my.hospitable.com) will be temporarily unavailable.
We recognize the importance of uninterrupted service and have carefully selected the quietest period to minimize disruption to both our customers and their guests.
Our team will be actively monitoring the process and will restore full functionality as quickly as possible.
Booking Availability During Maintenance: - Direct: No new bookings will be accepted, but websites will remain live. - Airbnb (PMS): Listings will be temporarily unavailable during the maintenance window. - Airbnb (Ops scope) & Vrbo: Bookings made during the maintenance period will be processed after the maintenance window.
Thank you for your patience and understanding as we work to ensure a more scalable and reliable platform for the future.
Feb 14, 16:40 UTC
Resolved -
This incident has been resolved.
Mar 7, 14:18 UTC
Monitoring -
We've deployed a fix for the database and all background tasks are scaling up again. We're monitoring the coming hour.
Mar 7, 13:56 UTC
Identified -
Background tasks have been halted as we're experiencing issues with connecting to the database. The application itself is not impacted, background tasks like syncing calendar, prices have degraded performance.
Mar 7, 13:41 UTC