Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.89 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.78 % uptime
Today
Channels Operational
90 days ago
99.53 % uptime
Today
Booking.com API ? Operational
90 days ago
99.33 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
99.26 % uptime
Today
Products & Features Operational
90 days ago
99.9 % uptime
Today
Inbox Operational
90 days ago
99.75 % uptime
Today
Calendar Operational
90 days ago
99.8 % uptime
Today
Guest experience ? Operational
90 days ago
99.94 % uptime
Today
Operations ? Operational
90 days ago
99.99 % uptime
Today
Reservations Sync ? Operational
90 days ago
99.8 % uptime
Today
(Legacy) Metrics Operational
90 days ago
99.99 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.99 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 07:53 UTC
Monitoring - Booking.com APIs are up and running again. There might still be a delay in synchronisation operations while we process the backlog of messages and calendar events.
Feb 20, 21:49 UTC
Update - We are seeing more errors across several API endpoints. At this time, calendar sync, reservation sync and messaging sync are offline for Booking.com. We will continue investigating and monitoring the issue.
Feb 20, 17:59 UTC
Identified - Issue identified: Booking.com messaging API is returning HTTP 504 response codes, which seem to be indicative of a network problem at Booking.com. We have contacted them and will be monitoring the progress.
Feb 20, 17:46 UTC
Investigating - We are seeing elevated error rates in the Booking.com Messaging API. Because of this, external messages from Booking.com cannot be retrieved at this time.
Feb 20, 17:37 UTC
Feb 20, 2024
Feb 19, 2024
Resolved - A Hospitable vendor responsible for handling some of our email deliveries reported an outage. The outage took place from 17:00 - 19:00 UTC.
Feb 19, 19:05 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024
Resolved - This incident has been resolved.
Feb 11, 20:26 UTC
Monitoring - We have fixed the issues and are now monitoring the application. Everything should be up and running again. You might experience some slow application loads while we are recovering.
Feb 11, 19:46 UTC
Identified - We have identified the cause and we're working towards a solution.
Feb 11, 19:43 UTC
Update - We are continuing to investigate this issue.
Feb 11, 19:30 UTC
Investigating - We are currently investigating an outage of our application
Feb 11, 19:28 UTC
Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024
Resolved - This incident has been resolved.

The issue started at 12:00 UTC and was confirmed to be resolved at 14:00 UTC.

Feb 7, 15:12 UTC
Investigating - Vrbo is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Vrbo is under maintenance or is experiencing technical difficulties. Since Vrbo is partially unavailable during this time, this may affect our operations until Vrbo is back to normal.

Feb 7, 12:51 UTC