Welcome to Hospitable.com status page!

All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.99 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Booking.com API ? Operational
90 days ago
99.98 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
99.99 % uptime
Today
Agoda API Operational
90 days ago
100.0 % uptime
Today
Products & Features Operational
90 days ago
99.98 % uptime
Today
Inbox Operational
90 days ago
99.98 % uptime
Today
Calendar Operational
90 days ago
99.93 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
99.98 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.95 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Resolved - Schlage has now resolved this incident. All Schlage accounts will be automatically reconnected. No further action is necessary.
May 15, 22:49 UTC
Identified - Schlage is experiencing some DNS issues. This was first reported to us at ~10:30 US-PST.

If this is not resolved on Schlage's side, you may see increased reports of:

◘Failures in connecting Schlage account
◘Unlock functionality (PIN code and remote unlock) failure
◘Account disconnects due to token refresh failures

Schlage team is already working on it.

May 15, 19:47 UTC
May 14, 2025
Resolved - Airbnb has now resolved the incident.
May 14, 02:29 UTC
Monitoring - Airbnb has now implemented a fix and is monitoring the results. We will update once the incident is closed.
May 14, 01:19 UTC
Identified - We are currently monitoring issues related to an ongoing incident on Airbnb's side. This may result in errors when syncing calendars, reservations, messages, or other data. The incident began around 16:00 PDT, and Airbnb is actively investigating its impact.

We are monitoring the situation closely and will provide updates as Airbnb shares more information.

May 14, 01:06 UTC
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Resolved - This incident has been resolved.
May 5, 19:27 UTC
Identified - Booking.com notified us they are currently experiencing an outage on their Reservations API. They are working on resolving this issue as soon as possible, and will update you on further developments or resolution of the situation.
May 5, 18:43 UTC
May 4, 2025

No incidents reported.