Resolved -
Between 10:30 and 12:30 UTC time on the 30th of June there were delays in processing webhooks from Airbnb. This caused some delays in guest messages showing up on Hospitable, and possibly other delays. This has been resolved.
Jun 30, 08:30 UTC
Resolved -
Prices are syncing as expected to all OTAs
Jun 22, 21:41 UTC
Update -
We are still seeing some delays in syncing prices to VRBO but all other OTAs should be syncing as expected.
Jun 22, 11:02 UTC
Update -
We are continuing to work on a fix for the issue.
Jun 22, 03:54 UTC
Identified -
We are currently experiencing delays in syncing calendar prices between different platforms. Our team has identified the issue and is working on resolving it.
Jun 21, 21:08 UTC
Resolved -
This incident has been resolved.
Jun 20, 16:30 UTC
Monitoring -
The active incident has been resolved. The team is now monitoring the fix and resolving impacted reservations.
Jun 20, 16:17 UTC
Identified -
We're seeing reports of Direct Premium reservations not showing as updated after a reservation is created or updated. This includes events like completed guest verification, payments and alterations. Our team has identified the issue and a fix is being deployed momentarily. After the fix is deployed, impacted reservations will be updated.
Jun 20, 13:45 UTC