Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.98 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.96 % uptime
Today
Channels Operational
90 days ago
99.64 % uptime
Today
Booking.com API ? Operational
90 days ago
100.0 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
98.92 % uptime
Today
Products & Features Operational
90 days ago
100.0 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
100.0 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Schlage Smartlocks Operational
90 days ago
100.0 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Airbnb • HTTP errors ?
Fetching
Guest experience • Event messages
Guest experience • Scheduled messages
Operations • Notifications
Web application uptime (my.smartbnb.io)
Fetching
Web application (my.smartbnb.io) response time
Fetching
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023
Resolved - Airbnb experienced an incident on their API between 05:20 and 06:53 UTC, with 500 errors for multiple API endpoints, including reservations, listings, threads, etc. The incident has been resolved on Airbnb's end. If you experience any issues with your Airbnb data, please contact our support team at support@hospitable.com.

More information on the Airbnb incident: https://airbnbapi.statuspage.io/incidents/66sdpg5yjbcm

Feb 4, 04:00 UTC
Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - This issue has now been resolved.
Jan 27, 18:27 UTC
Identified - We have identified the issue. These errors are being caused by a third-party authentication mechanism not working as expected. We are currently working on a solution.
Jan 27, 17:29 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue. This could results in some messages not sending & trouble connecting accounts.
Jan 27, 16:41 UTC
Resolved - Over the past two hours we have been seeing an elevated number of errors within our Airbnb API connection, affecting all interactions with Airbnb.

This has now been resolved and we are seeing successful Airbnb API interactions again.

Jan 27, 11:15 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.