Welcome to Hospitable.com status page!
All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.99 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.86 % uptime
Today
Booking.com API ? Operational
90 days ago
100.0 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
99.6 % uptime
Today
Products & Features Operational
90 days ago
99.98 % uptime
Today
Inbox Operational
90 days ago
99.99 % uptime
Today
Calendar Operational
90 days ago
99.99 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
100.0 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.89 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024
Resolved - This incident has been resolved.

Schlage had a global outage during this time, all impacted locks and accounts have been reconnected.

Dec 1, 06:48 UTC
Investigating - We are currently investigating an incident that has caused some Schlage locks to be disconnected and unable to be reconnected at the moment. We believe this is an issue either with Schlage or Seam.
Nov 30, 23:04 UTC
Nov 30, 2024
Nov 29, 2024

No incidents reported.

Nov 28, 2024
Resolved - This incident has been resolved.
Nov 28, 21:01 UTC
Identified - We have identified the issue preventing hosts from connecting their VRBO accounts and are working on a fix.
Nov 28, 20:42 UTC
Investigating - We are investigating an issue where hosts cannot connect their VRBO accounts. Although the connection was successful after going through the connection flow, the VRBO account does not appear connected in Connected Accounts, and the listings on the VRBO account are not imported. Our team is actively working on this issue now.
Nov 28, 20:38 UTC
Resolved - This incident has been resolved.
Nov 28, 16:35 UTC
Identified - We are currently experiencing delays in syncing calendar information to OTAs. Our team has identified the issue and it working on resolving it.
Nov 28, 09:22 UTC
Nov 27, 2024

No incidents reported.

Nov 26, 2024
Resolved - This incident has been resolved.

We had delayed some webhooks and syncs between ~13:05 CET and ~14:15 CET.

Nov 26, 14:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 13:23 UTC
Identified - The issue has been identified, and our engineers are working on fixing it.
Nov 26, 12:24 UTC
Investigating - We are currently looking into a technical issue that is causing our application to respond slowly.
Nov 26, 12:22 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.