Some Airbnb messages not importing to Hospitable
Resolved
Jul 27, 2025 at 03:43pm UTC
This incident has been resolved.
Affected services
Updated
Jul 27, 2025 at 01:38pm UTC
A fix has been implemented and we are monitoring the results.
Affected services
Updated
Jul 27, 2025 at 12:49pm UTC
We have identified that the issue is a result of a change in how Airbnb communicates with our system. Our engineers are working to address it.
Affected services
Updated
Jul 27, 2025 at 10:41am UTC
We have identified the issue and our engineering team are working on a fix.
Affected services
Created
Jul 27, 2025 at 08:48am UTC
We received multiple reports of new messages from Guests or inquiries not importing to Hospitable. We are currently investigating this,
Affected services