Previous incidents
Issue processing Airbnb webhooks, impacting messages and smart locks
Resolved Jul 28 at 04:44pm CEST
This incident has been resolved by introducing a countermeasure on our end.
Shortly afterward, Airbnb confirmed that the issue was due to a bug, which has now been successfully fixed on their end.
2 previous updates
Some Airbnb messages not importing to Hospitable
Resolved Jul 27 at 05:43pm CEST
This incident has been resolved.
4 previous updates
Direct Properties are showing as "Unnamed Property"
Resolved Jul 21 at 07:20pm CEST
This incident has been resolved.
3 previous updates
Delayed webhooks from Airbnb
Resolved Jul 17 at 12:36am CEST
We are now receiving webhooks as expected, and the incident is now resolved. Please refer to the Airbnb status page for any further updates.
https://airbnbapi.statuspage.io/incidents/gyrsq7qy38z1
4 previous updates
Delays in messaging and data synchronization
Resolved Jul 16 at 03:31pm CEST
This incident has been resolved.
2 previous updates
Unable to send messages to Airbnb
Resolved Jul 15 at 02:27am CEST
We identified a brief issue with the API, which has now been resolved. Messages are being sent successfully again. Please retry any messages that previously failed.
Intermittent Errors when loading Hospitable.com
Resolved Jul 10 at 08:30pm CEST
This incident has been resolved.
4 previous updates
Restrictions on the multi-calendar page
Resolved Jul 09 at 07:26pm CEST
This incident has been resolved.
2 previous updates
Pricing sync delays
Resolved Jun 22 at 11:41pm CEST
Prices are syncing as expected to all OTAs
3 previous updates
Direct Premium reservations not updating
Resolved Jun 20 at 06:30pm CEST
This incident has been resolved.
2 previous updates
Hospitable Dynamic Pricing functionality limited
Resolved Jun 06 at 01:23pm CEST
This incident has been resolved.
5 previous updates
Calendar Error: Unable to access calendar, dates are greyed out or unavailable.
Resolved Jun 02 at 10:07pm CEST
This incident has been resolved.
2 previous updates
Schlage Outage - Elevated errors started around 9am US-PST
Resolved May 31 at 07:46am CEST
Schlage had resolved the issue at around 5:30 PM PDT today, and we've continued to monitor the devices for the last few hours, given that their status page has been inconsistent with what we've been experiencing. Devices should be syncing again as expected. Please let us know if you continue to experience any issues.
2 previous updates
Inbox Conversations don't show property info, checkout date, reservation fina...
Resolved May 23 at 10:44pm CEST
The fix is live. All information is restored in the Inbox Conversation. Please reach out to support if you continue to see any issues as you should not.
1 previous update
Schlage is experiencing some DNS issues
Resolved May 16 at 12:49am CEST
Schlage has now resolved this incident. All Schlage accounts will be automatically reconnected. No further action is necessary.
1 previous update
Booking.com Reservations API outage
Resolved May 05 at 09:27pm CEST
This incident has been resolved.
1 previous update