Previous incidents

We've released a fix for the Availability Window issue affecting Booking.com listings and completed a calendar re-sync to restore the correct rolling availability settings.

All affected properties will automatically reflect the proper calendar state within the next 10 hours, as ongoing syncs are processed.

We’re continuing to monitor the rollout to ensure everything remains stable.

This has been resolved.

If you continue to see anything unexpected, please reach out to our support team (support@hospitable.com).

This incident has been resolved.

App is back online

The issue has been confirmed resolved for all users.

All issues are resolved. VRBO accounts can be reconnected without issue. You will now see the correct number of listings on your VRBO account once reconnected.

Operations are back to normal

The team have confirmed the database is now stable and has recovered successfully. The web application is back to full speed.

This incident has been fully resolved for all users.

The connectivity issue with our upstream provider has been fully resolved. All services are operating normally again.

This incident has been resolved.

Booking.com has resolved the incident on their side.

This incident has been resolved. Guest Vetting requests are now working for Direct Premium reservations. Guests can now go through the verification process via their Guest Portal.

We have fully restored loading times back to normal levels.

This incident has been resolved.

This incident has been resolved.