Previous incidents
Pricing sync delays
Resolved Jun 22, 2025 at 09:41pm UTC
Prices are syncing as expected to all OTAs
3 previous updates
Direct Premium reservations not updating
Resolved Jun 20, 2025 at 04:30pm UTC
This incident has been resolved.
2 previous updates
Hospitable Dynamic Pricing functionality limited
Resolved Jun 06, 2025 at 11:23am UTC
This incident has been resolved.
5 previous updates
Calendar Error: Unable to access calendar, dates are greyed out or unavailable.
Resolved Jun 02, 2025 at 08:07pm UTC
This incident has been resolved.
2 previous updates
Schlage Outage - Elevated errors started around 9am US-PST
Resolved May 31, 2025 at 05:46am UTC
Schlage had resolved the issue at around 5:30 PM PDT today, and we've continued to monitor the devices for the last few hours, given that their status page has been inconsistent with what we've been experiencing. Devices should be syncing again as expected. Please let us know if you continue to experience any issues.
2 previous updates
Inbox Conversations don't show property info, checkout date, reservation fina...
Resolved May 23, 2025 at 08:44pm UTC
The fix is live. All information is restored in the Inbox Conversation. Please reach out to support if you continue to see any issues as you should not.
1 previous update
Schlage is experiencing some DNS issues
Resolved May 15, 2025 at 10:49pm UTC
Schlage has now resolved this incident. All Schlage accounts will be automatically reconnected. No further action is necessary.
1 previous update
Booking.com Reservations API outage
Resolved May 05, 2025 at 07:27pm UTC
This incident has been resolved.
1 previous update
Reduced application performance.
Resolved Apr 29, 2025 at 09:26pm UTC
This incident has been resolved.
3 previous updates
Existing Currency Changed Erroneously On Properties
Resolved Apr 18, 2025 at 01:02am UTC
We have corrected currencies and synced the calendars for the affected properties. This is now resolved.
3 previous updates
Unable to Load Website and App
Resolved Apr 10, 2025 at 02:45am UTC
Service has now been restored.
Thank you for your patience.
1 previous update
Unable to send manual messages in the Inbox
Resolved Apr 07, 2025 at 07:42pm UTC
This incident has been resolved.
2 previous updates