Previous incidents
Issue with sending commands to Nuki and account disconnections
Resolved Mar 22, 2025 at 09:37pm UTC
Nuki has resolved the incident on their status page: https://status.nuki.io/en/
Hosts using our Nuki locks will need to reconnect their Nuki account under Devices -> Connect Devices
1 previous update
Inbox not loading for some team members
Resolved Mar 13, 2025 at 08:55am UTC
This incident has been resolved.
2 previous updates
Elevated Vrbo API Errors
Resolved Mar 11, 2025 at 10:47am UTC
This incident was resolved at 10:35 UTC
1 previous update
Degraded application performance
Resolved Mar 07, 2025 at 02:18pm UTC
This incident has been resolved.
2 previous updates
Messaging from/to Booking.com is not functioning
Resolved Mar 06, 2025 at 02:17pm UTC
This incident has been resolved.
3 previous updates
Slow loading times on web app
Resolved Feb 19, 2025 at 01:35am UTC
We have identified the root cause of the performance issues and have deployed a few improvements. Application load times is back to normal.
1 previous update
Intermittent issues with Booking.com
Resolved Feb 15, 2025 at 11:58am UTC
No issues have been observed for a few hours. Seems that Booking.com APIs have recovered.
1 previous update
Seam outage
Resolved Feb 06, 2025 at 02:27pm UTC
The incident has been resolved. All affected reservations during the window have had their codes provisioned.
2 previous updates
High volume of Vrbo disconnections.
Resolved Jan 28, 2025 at 01:50pm UTC
This incident has been resolved.
2 previous updates
Airbnb Authentication incident
Resolved Jan 28, 2025 at 06:58pm UTC
This incident has been resolved.
1 previous update