Previous incidents
Issue with sending commands to Nuki and account disconnections
Resolved Mar 22 at 10:37pm CET
Nuki has resolved the incident on their status page: https://status.nuki.io/en/
Hosts using our Nuki locks will need to reconnect their Nuki account under Devices -> Connect Devices
1 previous update
Inbox not loading for some team members
Resolved Mar 13 at 09:55am CET
This incident has been resolved.
2 previous updates
Elevated Vrbo API Errors
Resolved Mar 11 at 11:47am CET
This incident was resolved at 10:35 UTC
1 previous update
Degraded application performance
Resolved Mar 07 at 03:18pm CET
This incident has been resolved.
2 previous updates
Messaging from/to Booking.com is not functioning
Resolved Mar 06 at 03:17pm CET
This incident has been resolved.
3 previous updates
Slow loading times on web app
Resolved Feb 19 at 02:35am CET
We have identified the root cause of the performance issues and have deployed a few improvements. Application load times is back to normal.
1 previous update
Intermittent issues with Booking.com
Resolved Feb 15 at 12:58pm CET
No issues have been observed for a few hours. Seems that Booking.com APIs have recovered.
1 previous update
Seam outage
Resolved Feb 06 at 03:27pm CET
The incident has been resolved. All affected reservations during the window have had their codes provisioned.
2 previous updates
High volume of Vrbo disconnections.
Resolved Jan 28 at 02:50pm CET
This incident has been resolved.
2 previous updates
Airbnb Authentication incident
Resolved Jan 28 at 07:58pm CET
This incident has been resolved.
1 previous update