Previous incidents

November 2021
Nov 30, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Nov 30 at 10:02am CET

This incident has been resolved.

1 previous update

Nov 28, 2021
1 incident

Message limits on Airbnb (official)

Downtime

Resolved Dec 02 at 06:01pm CET

We have stress-tested the rate limits that are provided by Airbnb, and we have ensured that they are up to our expectations. Our messaging limit are now 2 orders of magnitude greater than other software providers.

In turn, this means it's the best time to upgrade your account to our Airbnb official integration, and benefit from real-time messaging, and a greater quality of service. Happy hosting!

4 previous updates

Nov 27, 2021
1 incident

Elevated Vrbo API Errors

Degraded

Resolved Nov 27 at 08:07am CET

This incident has been resolved.

1 previous update

Nov 23, 2021
1 incident

Proxy partner outage

Degraded

Resolved Nov 24 at 05:59am CET

This incident has been resolved.

2 previous updates

Nov 22, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Nov 22 at 11:05am CET

This incident has been resolved.

1 previous update

Nov 19, 2021
1 incident

Booking.com Reservations API outage

Downtime

Resolved Nov 19 at 01:46pm CET

We received information from Booking.com that the outage has been resolved.

The outage started at 2021-11-19, 11:46:03 AM UTC, and was resolved at 2021-11-19, 12:05:11 PM UTC.

Booking.com confirmed that all their services are now back up. We can again fetch Booking.com reservation updates.

1 previous update

Nov 16, 2021
1 incident

Legacy Airbnb integration: No message sent, engineers mitigating the conseque...

Downtime

Resolved Nov 17 at 09:54am CET

This incident has been resolved.

5 previous updates

Nov 15, 2021
2 incidents

Elevated Vrbo API Errors

Downtime

Resolved Nov 15 at 07:03pm CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Degraded

Resolved Nov 15 at 11:39am CET

This incident has been resolved.

1 previous update

Nov 14, 2021
1 incident

Elevated Vrbo API Errors

Degraded

Resolved Nov 14 at 03:41pm CET

This incident has been resolved.

1 previous update

Nov 13, 2021
2 incidents

Elevated Vrbo API Errors

Degraded

Resolved Nov 13 at 11:25am CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Degraded

Resolved Nov 13 at 09:03am CET

This incident has been resolved.

1 previous update

Nov 12, 2021
2 incidents

Elevated Vrbo API Errors

Downtime

Resolved Nov 12 at 11:45am CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 12 at 08:58am CET

This incident has been resolved.

1 previous update

Nov 11, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Nov 11 at 05:56pm CET

This incident has been resolved.

1 previous update

Nov 10, 2021
4 incidents

Elevated Vrbo API Errors

Downtime

Resolved Nov 11 at 05:47am CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Degraded

Resolved Nov 10 at 10:54pm CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 10 at 02:35pm CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 10 at 10:22am CET

This incident has been resolved.

1 previous update

Nov 09, 2021
4 incidents

Elevated Vrbo API Errors

Downtime

Resolved Nov 10 at 08:01am CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 09 at 11:05pm CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 09 at 06:30pm CET

This incident has been resolved.

1 previous update

Elevated Vrbo API Errors

Downtime

Resolved Nov 09 at 11:31am CET

This incident has been resolved.

1 previous update

Nov 04, 2021
2 incidents

Proxy partner outage

Downtime

Resolved Nov 04 at 08:57pm CET

This incident has been resolved.

4 previous updates

Elevated Vrbo API Errors

Degraded

Resolved Nov 04 at 08:00am CET

This incident has been resolved.

1 previous update

Nov 03, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Nov 03 at 04:09pm CET

This incident has been resolved.

1 previous update

September 2021
Sep 30, 2021
1 incident

Let's Encrypt CA certificate expiration impacting Booking.com reservations

Downtime

Resolved Sep 30 at 08:06pm CEST

A fix has been implemented and has shown success across the board. Reservations updates are being processed on Booking.com and we expect the application to be working normally starting from 17:24 UTC.

6 previous updates

Sep 27, 2021
1 incident

Timeouts

Downtime

Resolved Sep 27 at 10:00am CEST

This incident has been resolved.

1 previous update

Sep 25, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Sep 26 at 12:11am CEST

This incident has been resolved.

1 previous update

Sep 21, 2021
1 incident

Emails delayed, then being sent several times

Downtime

Resolved Sep 21 at 02:00am CEST

This incident has been resolved.

3 previous updates

Sep 20, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Sep 20 at 08:07am CEST

This incident has been resolved.

1 previous update

Sep 08, 2021
1 incident

Elevated Vrbo API Errors

Downtime

Resolved Sep 08 at 11:06am CEST

This incident has been resolved.

1 previous update

Sep 03, 2021
1 incident

Messages sent are failing on Airbnb

Downtime

Resolved Sep 03 at 02:10pm CEST

Starting at 05:13 UTC, we have observed that Airbnb released a breaking change on their internal API on the ability to post messages. We have released a fix within 40 minutes of the issue being escalated to implement the new method, which was deployed at 08:17 CET. All messages that were due during that time window have been send to guests.

3 previous updates