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Downtime

Let's Encrypt CA certificate expiration impacting Booking.com reservations

Sep 30, 2021 at 02:55pm UTC
Affected services
Booking.com API
Inbox
Calendar
Reservations Sync

Resolved
Sep 30, 2021 at 06:06pm UTC

A fix has been implemented and has shown success across the board. Reservations updates are being processed on Booking.com and we expect the application to be working normally starting from 17:24 UTC.

Updated
Sep 30, 2021 at 04:15pm UTC

Several components of our applications are currently experiencing issues as a result of the expiration of a CA Certificate from Let's Encrypt. Our team is working to ensure all functionality is being restored. In particular, Booking.com reservations are not being updated (they are put on hold by Booking.com, who has been notified of this outage). API keys cannot be accessed or generated. Some other functions from our product should be restored already (such as sending messages to manual booking guests).

Updated
Sep 30, 2021 at 04:12pm UTC

We are continuing to work on a fix for this issue.

Updated
Sep 30, 2021 at 03:52pm UTC

We are continuing to work on a fix for this issue.

Updated
Sep 30, 2021 at 03:37pm UTC

We are continuing to work on a fix for this issue.

Updated
Sep 30, 2021 at 03:16pm UTC

We have identified the source of the problem to a SSL validation certificate error and are currently working on a fix.

Created
Sep 30, 2021 at 02:55pm UTC

We are currently looking into an issue affecting our ability to receive Booking.com reservation updates. Reservations updates from Booking.com to Hospitable are currently suspended.