Back to overview
Downtime

Devices page load times

Oct 02, 2025 at 01:26pm UTC
Affected services
Smart Devices

Resolved
Oct 03, 2025 at 12:39am UTC

This incident has been fully resolved for all users.

Updated
Oct 02, 2025 at 04:55pm UTC

Issue with accessing the devices page should be resolved for all users.

Updated
Oct 02, 2025 at 02:57pm UTC

We are seeing recovery after a fix was deployed by our external provider. Devices page should be available to all users. We will continue monitoring to ensure full stability.

Created
Oct 02, 2025 at 01:26pm UTC

We are experiencing an issue with our smart device services provider, which is causing the Devices page to load slowly or fail to load. The provider is aware and currently investigating.