Previous incidents
Degraded performance on Hospitable app
Resolved Jun 2, 2026 at 5:21pm UTC
This incident has been resolved.
1 previous update
Some customers are unable to load Smarty
Resolved May 27, 2026 at 4:12am UTC
We've fixed the root cause for Smarty failing to load for a subset of customers.
1 previous update
Application Down
Resolved May 22, 2026 at 4:33pm UTC
Our application is now back online.
9 previous updates
Airbnb Reservation API Delays Impacting Reservation Detection and Automations
Resolved May 19, 2026 at 6:40am UTC
Airbnb has deployed a fix for an issue affecting their Reservations API and is currently monitoring recovery.
As a result of this incident, some Airbnb reservations may have been detected later than expected in Hospitable. This could have delayed related automations and workflows, including guest messaging and task creation.
Airbnb has indicated the issue is improving, and our systems are continuing to process newly detected reservations as data becomes available again through their API.
W...
Booking.com - Elevated message send failures (404s)
Resolved May 8, 2026 at 3:23pm UTC
Booking.com team has confirmed that they have fixed this issue on their end.
1 previous update
MCP Authentication down
Resolved Apr 27, 2026 at 12:53pm UTC
A fix has been deployed. AI agents can now (re)connect to Hospitable MCP again.
2 previous updates
Elevated errors on the Public API
Resolved Apr 21, 2026 at 10:47am UTC
We have implemented a fix for this issue now.
2 previous updates
Slow direct booking websites
Resolved Apr 20, 2026 at 8:50am UTC
Hospitable's direct booking websites suffered a slow down for approximately 20 minutes, we have now resolved the issue.
VRBO reservations and messages imports are delayed
Resolved Apr 2, 2026 at 4:28am UTC
This incident has been resolved. VRBO messaging and reservation syncing are now fully functional.
2 previous updates