Previous incidents
Vrbo API changes - Partial information for Vrbo reservations delay
Resolved Jul 4, 2022 at 3:42pm UTC
This incident has been resolved.
The Vrbo reservation financials will be back soon, and we will update the Hospitable.com changelog once that is live.
At that time we will also refresh all past Vrbo reservations to be sure they are pulling in all of the financial data.
Changelog can be found here: https://changelog.hospitable.com/
8 previous updates
Schlage Smartlocks issue resulting in pin codes not be created or updated, an...
Resolved Jun 21, 2022 at 2:50am UTC
As of June 21 02:00 UTC the regeneration of all pin codes have completed.
2 previous updates
Elevated Vrbo API Errors
Resolved Jun 19, 2022 at 2:44am UTC
This incident has been resolved.
1 previous update
Elevated Vrbo API Errors
Resolved Jun 9, 2022 at 4:43pm UTC
This incident has been resolved.
1 previous update
Manual messages fail to send for Airbnb reservations
Resolved May 27, 2022 at 9:06am UTC
We have identified a problem with our external proxy provider that prevented messages from reaching Airbnb. This incident has been resolved.
1 previous update
Elevated Vrbo API Errors
Resolved May 10, 2022 at 5:37pm UTC
This incident has been resolved.
1 previous update
Pages loading slowly in the platform
Resolved May 6, 2022 at 3:46pm UTC
This incident has been resolved.
2 previous updates
Delay loading pages in our application
Resolved Apr 21, 2022 at 8:59pm UTC
This incident has been resolved.
8 previous updates
Airbnb messaging sync issue
Resolved Apr 13, 2022 at 6:05am UTC
We have received confirmation from Airbnb that there was a backlog on their services about 6 hours ago that had caused the delay in the delivery of the webhook notifications that lasted for a few hours.
This backlog has since been cleared and webhook notifications are being delivered promptly once again.
1 previous update
Elevated Vrbo API Errors
Resolved Apr 8, 2022 at 4:32am UTC
This incident has been resolved.
1 previous update