Previous incidents

We have cleared the backlog of updates from our Public API, this includes updates from dynamic pricing integrations - for example.

We are catching back up on updates from OTAs as part of our calendar sync feature and we catch up on changes we've missed over the next 4 hours.

Reminder that reservation sync, and double booking protection, were not impacted by this issue today.

Further investigation confirmed that Webhook deliveries from Airbnb were delayed.

As a result, we saw delays in scheduled messages being sent to Airbnb guests, Airbnb reservations being delayed before appearing in Hospitable, and delays in receiving new messages from Airbnb guests.

The incident is now resolved.

The third-party provider has confirmed resolution of the networking issue.

This incident has been resolved.

This incident has been resolved.

This incident has been resolved.

If you do not see your Vrbo account reconnected, Vrbo may require you to reconfirm your 2-factor authentication. You can do that by going to Connected Accounts on Hospitable and Reconnecting your Vrbo account.

This incident has been resolved.

This incident has been resolved.

Our web application and services' performance and load times are back to normal.

The backlog has been cleared and we are seeing no issues with the generation and sending of Airbnb scheduled messages at this time.

Our service provider has implemented a solution and we are now experiencing normal performance levels.

This incident has been resolved.