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Downtime
Conversation threads with Airbnb guests not created on Hospitable.com
Mar 26, 2022 at 03:05pm UTC
Affected services
Web application (my.hospitable.com)
Resolved
Mar 28, 2022 at 04:07pm UTC
Airbnb has now resolved the the issue on their end, all event webhooks have been backfilled, and conversation threads should be available for all guests.
Affected services
Created
Mar 26, 2022 at 03:05pm UTC
We are aware of an incident which is preventing us from creating conversation threads when some Airbnb reservations are accepted. Airbnb is currently having known issues with reservations and we are actively investigating this incident.
Affected services