Sync component temporary unavailable
Incident Report for Hospitable.com
Resolved
This incident has been resolved. A few HomeAway accounts may have been disconnected in relation to this incident due to authentication errors in the HomeAway API. Please check your email for any notifications of disconnects or failed Sync actions.
Posted Apr 09, 2019 - 21:33 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 09, 2019 - 21:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2019 - 21:14 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 09, 2019 - 17:46 UTC
Investigating
We're currently investigating an issue with Sync. Date blocking across platforms is temporarily unavailable, but will be restored immediately upon resolution. Any new bookings that have occurred during the time period of this incident will be blocked off automatically on the relevant calendars once the issue is resolved and a fix is deployed.
Posted Apr 09, 2019 - 17:30 UTC
This incident affected: Products & Features (Reservations Sync).