Incorrect check-in / check-out time set for properties with Booking.com listings

Incident Report for Hospitable.com

Resolved

Some properties that had a Booking.com listing as part of them had their check-in or check-out times incorrectly updated. This triggered notifications with wrong timings to teammates about Booking.com reservations for hosts who had notification rules set up.

Notifications about reservations from other platforms had the correct information.

This was fixed at 2024-09-10 13:00 UTC

Posted Sep 10, 2024 - 10:00 UTC