Back to overview
Downtime

Booking.com API outage

Feb 20, 2024 at 05:37pm UTC
Affected services
Booking.com API
Web application (my.hospitable.com)
Inbox
Calendar
Reservations Sync

Resolved
Feb 21, 2024 at 07:53am UTC

This incident has been resolved.

Updated
Feb 20, 2024 at 09:49pm UTC

Booking.com APIs are up and running again. There might still be a delay in synchronisation operations while we process the backlog of messages and calendar events.

Updated
Feb 20, 2024 at 05:59pm UTC

We are seeing more errors across several API endpoints. At this time, calendar sync, reservation sync and messaging sync are offline for Booking.com. We will continue investigating and monitoring the issue.

Updated
Feb 20, 2024 at 05:59pm UTC

Issue identified: Booking.com messaging API is returning HTTP 504 response codes, which seem to be indicative of a network problem at Booking.com. We have contacted them and will be monitoring the progress.

Created
Feb 20, 2024 at 05:37pm UTC

We are seeing elevated error rates in the Booking.com Messaging API. Because of this, external messages from Booking.com cannot be retrieved at this time.