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Downtime

App down - users unable to login

Feb 27, 2023 at 11:00pm UTC
Affected services
Web application (my.hospitable.com)

Resolved
Feb 28, 2023 at 09:53pm UTC

We have identified a small number of users who have been able to abuse our APIs, sending large amounts of traffic to our API causing a number of intermittent errors to occur. We have taken steps to further protect ourselves, and the application, moving forward.

Updated
Feb 28, 2023 at 03:53am UTC

We are continuing to monitor for any further issues.

Updated
Feb 28, 2023 at 03:38am UTC

We are currently investigating this issue.

Updated
Feb 28, 2023 at 02:42am UTC

We are continuing to monitor for any further issues.

Updated
Feb 28, 2023 at 02:35am UTC

We are currently investigating this issue.

Updated
Feb 28, 2023 at 12:16am UTC

We are continuing to monitor for any further issues.

Updated
Feb 28, 2023 at 12:06am UTC

We are currently investigating this issue.

Updated
Feb 27, 2023 at 11:46pm UTC

A fix has been implemented and we are monitoring the results.

Updated
Feb 27, 2023 at 11:41pm UTC

We are currently investigating this issue.

Updated
Feb 27, 2023 at 11:38pm UTC

We are continuing to monitor for any further issues.

Updated
Feb 27, 2023 at 11:37pm UTC

We are monitoring the success of the latest fix.

Updated
Feb 27, 2023 at 11:31pm UTC

We are currently investigating this issue.

Updated
Feb 27, 2023 at 11:04pm UTC

A fix has been implemented and users are again able to login. We are monitoring the success of the changes.

Created
Feb 27, 2023 at 11:00pm UTC

The app cannot be logged in to and our engineers are investigating the issue