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Downtime

Proxy partner outage

Aug 10, 2021 at 05:38pm UTC
Affected services
Airbnb.com API
Vrbo API
Pricing Sync & Availability Sync
Inbox
Guest experience
Reservations Sync

Resolved
Aug 10, 2021 at 07:55pm UTC

This incident has been resolved.

Updated
Aug 10, 2021 at 07:07pm UTC

Out of an abundance of caution, we are working on adding more resources with our proxy partner, and consolidate the fix.

Updated
Aug 10, 2021 at 06:43pm UTC

A fix has been implemented and we are monitoring the results.

Updated
Aug 10, 2021 at 06:33pm UTC

The issue has been identified and a fix is being implemented.

Updated
Aug 10, 2021 at 06:12pm UTC

Upon further investigation we have identified that this issue is being caused due to the outage of a proxy service partner. This partner has been notified and is investigating the issue to restore connectivity.

Created
Aug 10, 2021 at 05:38pm UTC

Vrbo is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Vrbo is under maintenance or is experiencing technical difficulties. Since Vrbo is partially unavailable during this time, this may affect our operations until Vrbo is back to normal.