Database incident
Resolved
Feb 20, 2021 at 06:11pm UTC
This incident has been resolved.
Affected services
Updated
Feb 20, 2021 at 02:18pm UTC
All operations have resumed normally. We have completed the migration back to the main database server. We are now monitoring the state of our application.
Affected services
Updated
Feb 20, 2021 at 11:54am UTC
All messages that were due during the incident window have now been sent. We are now monitoring the status of our application, and migrating our application back to our main database server.
Affected services
Updated
Feb 20, 2021 at 11:38am UTC
All operations are currently resuming on our backend, and our application is now fully functionnal.
Affected services
Updated
Feb 20, 2021 at 11:26am UTC
The web application is now available on a secondary database server.
Affected services
Updated
Feb 20, 2021 at 11:24am UTC
The issue has been identified and we are working to upgrade our main database server. We are also working on rerouting to a secondary database server in the meantime to ensure the continuity of our operations. All backend operations are stopped in the meantime.
Affected services
Created
Feb 20, 2021 at 11:15am UTC
We are currently investigating an issue affecting our database. This issue would prevent connections on our web application and backend operations.
Affected services