Airbnb co-host accounts not receiving messages
Resolved
Feb 24, 2020 at 12:40pm UTC
This incident has been resolved.
Affected services
Updated
Jan 19, 2020 at 11:26am UTC
We are still monitoring this incident concerning this report affecting all Airbnb co-host accounts.
Affected services
Created
Jan 08, 2020 at 08:27am UTC
We received reports about issues affecting Airbnb co-host accounts. As a result the co-host accounts cannot access conversations and receive messages from some of their guests.
For connected Airbnb accounts that are co-hosting properties: this incident with Airbnb is affecting our capacity to show recent conversations and recent messages on the Smartbnb inbox, as well as affecting our capacity to send messages in a timely fashion.
We are monitoring the situation.
Affected services