Welcome to Hospitable.com status page!

All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Our Websites Operational
90 days ago
99.99 % uptime
Today
Landing page (hospitable.com) Operational
90 days ago
100.0 % uptime
Today
Web application (my.hospitable.com) Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
Booking.com API ? Operational
90 days ago
99.98 % uptime
Today
Airbnb.com API ? Operational
90 days ago
100.0 % uptime
Today
Vrbo API ? Operational
90 days ago
99.99 % uptime
Today
Agoda API Operational
90 days ago
100.0 % uptime
Today
Products & Features Operational
90 days ago
99.96 % uptime
Today
Inbox Operational
90 days ago
99.97 % uptime
Today
Calendar Operational
90 days ago
99.93 % uptime
Today
Guest experience ? Operational
90 days ago
100.0 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
99.98 % uptime
Today
(Legacy) Metrics Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
Emails ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Smartlocks Operational
90 days ago
99.84 % uptime
Today
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Sync Operational
Pricing Sync & Availability Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 6, 2025

No incidents reported today.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Resolved - This incident has been resolved.
Jun 2, 20:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 20:03 UTC
Identified - We've received reports from users experiencing issues accessing their calendar due to an error, with dates showing as unavailable or greyed out.

The team is actively investigating the matter.

We'll keep you updated with further information.

Thank you.

Jun 2, 19:53 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025
Resolved - Schlage had resolved the issue at around 5:30 PM PDT today, and we've continued to monitor the devices for the last few hours, given that their status page has been inconsistent with what we've been experiencing. Devices should be syncing again as expected. Please let us know if you continue to experience any issues.
May 31, 05:46 UTC
Monitoring - As of approximately four hours ago, account synchronization has resumed normal operation. While we have not yet received an official update from our contacts at Schlage, systems appear to be functioning as expected.
May 31, 04:20 UTC
Identified - Schlage is in a confirmed outage right now. Their team is actively working on a fix.

We've received a report from our Integration partner about their detected elevated errors around 9 AM US-PST with minimal impact to devices and started receiving reports of customer issues around ~1:00 PM US-PST. You may see increased reports of:

- Failures in new customer accounts attempting to connect in connect webviews
- Access code sync failures
- Unlock functionality (PIN code and remote unlock) failure
- Account disconnects due to token refresh failures

This is unfortunately not reflected on Allegion's live status page (https://status.allegion.com/), but we will share our latest updates as they happen. Accounts will automatically reconnect once this is resolved.

May 30, 21:44 UTC
May 30, 2025
May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025
Resolved - The fix is live. All information is restored in the Inbox Conversation. Please reach out to support if you continue to see any issues as you should not.
May 23, 20:44 UTC
Monitoring - We're seeing reports of information missing from the reservation sidebar in Inbox, send button missing, and the reservation financials. Our team has identified the issue, and a fix is being deployed momentarily.
May 23, 20:26 UTC