Hospitable.com Status

All Systems Operational

About This Site

Hospitable.com (previously Smartbnb) automates the management of your Airbnb, Vrbo and Booking.com listings. https://hospitable.com

Uptime over the past 90 days. View historical uptime.

Our Websites Operational

90 days ago

99.98 % uptime

Today

Landing page (hospitable.com) Operational

90 days ago

100.0 % uptime

Today

Web application (my.hospitable.com) Operational

90 days ago

99.97 % uptime

Today

Channels Operational

90 days ago

99.98 % uptime

Today

Booking.com API Operational

90 days ago

99.97 % uptime

Today

Airbnb.com API Operational

90 days ago

100.0 % uptime

Today

Vrbo API Operational

90 days ago

99.99 % uptime

Today

Products & Features Operational

90 days ago

99.96 % uptime

Today

Inbox Operational

90 days ago

99.97 % uptime

Today

Calendar Operational

90 days ago

99.99 % uptime

Today

Guest experience Operational

90 days ago

99.97 % uptime

Today

Operations Operational

90 days ago

100.0 % uptime

Today

AI Operational

90 days ago

99.71 % uptime

Today

Reservations Sync Operational

90 days ago

100.0 % uptime

Today

(Legacy) Metrics Operational

90 days ago

100.0 % uptime

Today

Webhooks Operational

Emails Operational

Payment processing (Subscriptions) Operational

Billing & Invoicing (Subscriptions) Operational

Smartlocks Operational

90 days ago

100.0 % uptime

Today

Supporting our customers Operational

Live chat & email support, product tours and support documentation (on help.smartbnb.io) Operational

Datacenter Operational

Cloudflare DNS Updates Operational

Cloudflare DNS Root Servers Operational

Sync Operational

Pricing Sync & Availability Sync Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 15, 2024

Elevated errors across the web application

Resolved - This incident has been resolved.
Oct 15, 09:29 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 09:13 UTC

Identified - A recent code deployment didn't fully succeed and is causing errors in several parts of the application. The issue has already been identified and we are rolling out a fix within the next few minutes.
Oct 15, 09:05 UTC

Oct 14, 2024

No incidents reported.

Oct 13, 2024

Messages not appearing in the Hospitable inbox

Resolved - This incident has been resolved.
Oct 13, 07:48 UTC

Monitoring - Airbnb has acknowledged the incident and is now resending all webhooks. As we receive these webhooks from Airbnb, the missing messages from Airbnb guests will begin to appear in the guest's conversation in the Hospitable Inbox.
Oct 12, 21:14 UTC

Identified - We have identified the issue. In some cases, we are not getting webhooks from Airbnb to notify us of a message that is sent on Airbnb. We are working with the Airbnb technical team to discover why those webhooks are not being delivered as expected to Hospitable.
Oct 12, 14:47 UTC

Investigating - We are currently investigating an incident where some Airbnb messages do not to appear in the Hospitable inbox.
Oct 12, 13:47 UTC

Oct 12, 2024

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

VRBO disconnections and difficulty reconnecting channels

Resolved - This incident has been resolved. Hosts should be able to authenticate with VRBO as usual. The incident started on the 2nd of Oct at 22:20 UTC and was resolved on the 3rd of Oct at 13:50 UTC.
Oct 3, 14:44 UTC

Investigating - We are currently investigating an issue with reconnecting VRBO channels, which have become disconnected.
Hosts may not be able to reconnect their VRBO channels for the time being.
Oct 3, 14:01 UTC

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

About This Site

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