Schlage smartlock codes may not be provisioned temporarily

Incident Report for Hospitable.com

Resolved

This incident has been resolved.

Posted May 12, 2022 - 15:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2022 - 15:18 UTC

Investigating

We're investigating an issue that is preventing Schlage smartlock codes from being successfully stored and provisioned for some reservations. You may see some reservations without a code created temporarily.

Posted May 11, 2022 - 16:01 UTC